Details of the agency/Organiser:

Name: VÍAS VILORIA, S.A.

Domicile: CALLE SENRA , 28, 15702, SANTIAGO DE COMPOSTELA, LA CORUÑA, SPAIN

NIF: A15021074

Title — licence: XG-146

Telephone: 981-587911

Fax: 981-572736

E-mail: santiago@viajesviloria.com

Description of the journey: As indicated on the website www.galiciaincoming.com and requested by this petition.

Visits/Tours  included in the package: X No □ If (a).....................................................................................................................................................

(b)......................................................

If the traveller is hiring other visits, we would like to inform you that we are not responsible for informing us and implementing them, given that it should be borne in mind that they are not part of the combined contract.

Price information and collection:

Amount of travel: As indicated at www.galiciaincoming.con

Payments  made:

Total paid : EUR 0,00

TERMS OF PAYMENT:

Payment of a deposit of 40 % of the total within 72 hours after receipt of confirmation of the booking.

The remaining amount should be paid 15 days before the booking.

To this end, it may take the form of 2 forms:

Bank transfer to Viloria S.A. in BANCO POPULAR

Address: Calle Senra Street No 17 — Santiago de Compostela

IBAN: ES40 0075 8916 5405 0014 7976 — BIC: POPUEMDS

With credit card by Virtual TPV Virtual access to our website www.galiciaincoming.com with the access and indications they will receive in the private area of your booking.

The total price of the trip, including its taxes, surcharges, fees and any other costs added, is the overall price which is expressed on the website www.galiciaincoming.com and in the package applied for, which has been calculated on the basis of: exchange rate, price of passenger transport resulting from the cost of fuel or other sources of energy, taxes or charges on certain travel services included in the contract at the end of the term.

The agency informs the client that, in addition to the price indicated in Annex A, it may be required to pay additional costs and expenses related to the services included in the journey, once at its destination, such as airport charges, entry visas, etc., the exact amount of which is fully unknown at this point in time, without prejudice to the fact that:

it shall inform the traveller before the conclusion of the contract. It is not part of the travel price: the costs of running the retail agency on the occasion of the drawing up and cancellation, if applicable, of the retail agency:

— Fees: ...

— Management expenditure: (a), subject to modification: ....... (c) by....... (c) by: ....... (c) by: ...

— Cancellation/cancellation costs: They shall be the amount equivalent to the price of the package minus cost savings and revenues from alternative use of travel services, which may depend on the time between the date of departure of the journey.

Additional costs: (a) propies...................................................Other: ...

The agency holds the insolvency guarantee provided for travel packages in Directive EU 2015/2302 and in the legislation of the Autonomous Community of the Agency with security under the form of a security under number 82212400 with the insurance company ASXA SEGUROS.

A Passenger declares that prior to the conclusion of this pre-contractual information document, he has been informed, in accordance with the applicable legislation on private insurance, about the optional subscription of an insurance contract that covers the costs of cancellation by a passenger, or of an assistance contract to cover the costs of repatriation or transfer to the place of origin in the event of an accident, illness or death.

Travel destinations information:

ACCORDING TO THE PROGRAMME AS REQUESTED BY THE WEB SITE WWW.GALICIAINCOMIN.COM

The customer has been informed of the documents necessary for entry, stay and exit at the place of destination, and of transit, whether senior or underage (visas, and authorisations), as well as, where applicable, of the necessary vaccines, and the obligation to obtain and hold them prior to departure.

Irrespective of the information given, the traveller is informed that it is his responsibility to have before the start of the journey, and in good time, the documents which allow him to visit the places of destination or transit. More information can be obtained from persons with Spanish nationality on the following websites:

http: //www.exteriores.gob.es

Persons with a nationality other than the Spanish nationality should consult at their embassies or consulates the documentation requirements and other formalities to be completed for the purpose of the journey.

In view of the manifest impossibility of obtaining up-to-date information from each and every country, and the requirements for entry/exit/transit, which, in addition to its own sovereignty, may vary without notice, for each of the nationals of each country, the parties agree that the traveller will contact the Spanish Ministry of Foreign Affairs, or the consulate/embassy of the country of destination or transit in order to verify and obtain the travel documents (visas, authorisations, etc.) and necessary health.

Reduced mobility/Disability: □ If the suppliers should be warned of.....................................................

In agreement, where applicable, the information about your physical conditions transferred to the travel agency, the travel agency is of the opinion that the present travel in general terms is PASS/X NOT APTO  for persons with reduced mobility. In the second case, the transfer of responsibility for any lack of mobility or adaptation to travel agents on the occasion of travel requests/needs to confirm................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Use-by dateThis information on the travel offer will be valid for a period of 15 days, after which the travel contract without the relevant package travel contract or confirmation of the services will lapse.

Amendment. This offer shall not be amended unless the contracting parties expressly agree otherwise. The organiser and, where applicable, the retailer shall communicate all changes to the pre-contractual information to the traveller in a clear, comprehensible and prominent manner before the conclusion of the package travel contract.

DATA PROTECTION: Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), Organic Law No 3/2018 of 5 December 1999 on the protection of personal data and the guarantee of digital rights (LOPD-GDD), and the rules which would apply, where appropriate, at the time of the collection of their personal data, VIAJES Viloria, S.A. has provided the basic information with respect to their processing. Please find the additional information attached to these conditions. Also, we would like to inform you that you have the right to access, to correct, to limit your processing, to delete your data and to request the portability of your data, as explained in the additional information, by writing to the person in charge of the file: Travel in Viloria, S.A., with a address at CALALE SENRA, 28, 15702, SANTIAGO DE COMAFFIO, LA CORUÑA, SPAIN or e-mail santiago@viajesviloria.com. In any event, you may lodge a complaint with the Spanish Data Protection Agency in particular when you have not obtained satisfaction with the exercise of your rights. The Agency’s management is C/Jorge Juan 6, 28001, Madrid, and its website www.agpd.es < http: //www.agpd.es >.

MANDATORY ADDITIONAL PRE-CONTRACTUAL INFORMATION

The combination of travel services offered to you is a package within the meaning of the recast General Law for the Protection of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November 2007.

Therefore, you will benefit from all EU rights applying to packages. Wholesale and retail businesses will be fully responsible for the proper performance of the package as a whole.

In addition, as required by law, wholesale and retail companies are covered by a guarantee to refund the payments made and, if the transport is included in the journey, to ensure their repatriation in the event that they are insolvent.

Key rights under the recast General Law for the Protection of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November 2007:

— Passengers will receive all essential information about the package before concluding the contract.

There shall be at least one employer responsible for the proper performance of all the travel services covered by the contract.

Passengers shall be provided with an emergency telephone number or contact details of a contact point where they can contact the organiser and/or the retailer.

— Passengers may transfer the package to another person at reasonable notice and, where appropriate, subject to the payment of additional costs.

INFORMATION ON TRANSFER OF RIGHTS FROM THE PACKAGE TRAVEL CONTRACT.

You may transfer the package travel contract, once signed, to a third person who, meeting all the conditions applicable to the booking giving rise to the contract, must inform the organiser and/or the retailer accordingly.

written at least 7 days before departure. Such an assignment will have to be accepted by the suppliers of the travel services which make up the contract, having to obtain the transferee and, where appropriate, the personal requirements which, such as visa or health documentation, might be necessary. The organiser does not assume the successful completion of the transfer, as set out above. If the transfer is effected, you shall be jointly and severally liable with the transferee or the organiser or retailer of the amounts still to be paid for the journey, or for the costs of the assignment previously communicated to you.

INFORMATION ON VARIATIONS IN TRAVEL PRICE

The price of the package may only be increased if specific costs are incurred (for example, fuel prices) and is expressly stipulated in the contract and in no case later than 20 days before the start date.

the package. If the price increase exceeds eight percent of the price of the package, the traveller may, within a period not exceeding 24 hours, terminate the contract. If the organiser reserves the right to a price increase, the traveller has a right to a price reduction if there is a decrease in the relevant costs.

TERMINATION OF THE CONTRACT PRIOR TO THE START OF THE JOURNEY AT THE REQUEST OF THE TRAVELLER, AMENDING THE ESSENTIAL ELEMENTS OF THE CONTRACT.

— Passengers may terminate the contract without paying any penalty and obtain a full refund of all payments made if any of the essential elements of the package other than the price are significantly changed. If before the start of the package the trader responsible for the package cancels the package, travellers are entitled to a refund and compensation where appropriate.

— In exceptional circumstances, for example where there are serious security problems at the place of destination which may affect the package, passengers may terminate the contract before the start of the package without paying any penalty.

In addition, passengers may terminate the contract at any time before the start of the package through the payment of an appropriate and justifiable termination fee.

— If, after the start of the package, significant elements of the package cannot be provided, suitable alternative arrangements must be offered to the traveller at no extra cost. Travellers may terminate the contract without paying any termination fee, where services are not performed in accordance with the contract and this substantially affects the performance of the package and the organiser or, where applicable, the retailer fails to remedy the problem.

— Passengers shall also be entitled to a price reduction or compensation for damages in the event of improper performance or improper performance of the travel services.

ASSISTANCE TO THE TRAVELLER.

The organiser and the retailer shall provide assistance to the traveller in the event that the traveller is in difficulty. With pre-contractual information, and subsequently with the package travel contract, the organiser and retailer are provided with details of their emergency telephones. In the event of any incident, we are committed to providing adequate assistance and without undue delay, especially in the event of extraordinary circumstances.

TERMINATION OF THE CONTRACT PRIOR TO THE START OF THE JOURNEY AT THE ORGANISER’S REQUEST.

The organiser and, if applicable, the retailer may cancel the contract by refunding it all the payments made if the number of persons enrolled on the package is less than the number required in the pre-contractual information and is alerted within the legally required deadlines, the following being:

1º 20 calendar days before the start of the package, in the case of trips lasting more than six days.

2o Next calendar days before the start of the package, in the case of trips lasting between two and six days,

40 hours before the start of the package in the case of trips lasting less than two days.

Or because the organiser is aware that he cannot carry out the journey because of unavoidable and extraordinary circumstances. In such cases you will not be entitled to any compensation.

INSOLVENCY GUARANTEE FOR ORGANISER AND RETAIL.

— If the organiser or retailer becomes insolvent, the payments will be reimbursed. If the organiser or, where applicable, the retailer becomes insolvent after the start of the package and if transport is included in the package, repatriation of the travellers is secured. Travel Viloria, S.A. has signed a guarantee of insolvency protection with AXA, SEGUROS.

If services are denied because of the insolvency of VIAJES Viloria, S.A., travellers may contact that entity or, as the case may be, the competent authority: Tourism of Galicia — Galicia AGENCY DE TOURISM DE GALICIA Address: Highway Santiago — Noia km 3. A Barcia — 15897 Santiago de Compostela. A Coruña. Telephone: 981 546 358

Consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November 2010, https: //www.boe.es/buscar/act.php?id=BOE-A-2007-20555 https://www.boe.es/buscar/act.php?id=BOE-A-2007-20555

LEGAL WARNING OF THE LAW OF SERVICES OF THE SOCIETY OF INFORMATION AND ELECTRONIC MARKET

1. IDENTIFICATION DATA: Carrying out the informative duty of Article 10 of the Law 34/2002, July 11th, of Servicios de la Sociedad de la Información y del Comercio Electrónico (Law 34/2002 of services of the society of information and electronic trade), we show the following data: the company www.galiciaincoming.com is VIAJES VILORIA, S.A., with CIF (Tax ID Number) A 15.021.074 and business address in Senra 28, 15.702, Santiago de Compostela (A Coruña), with contact e-mail: info@galiciaincoming.com  

2. USERS: The Access and/or use of this webpage of VIAJES VILORIA, S.A. attributes the condition of USER, that accepts, from said access and/or use, the General Terms of Use here shown. Said conditions will be applied separately from the General Contractual Conditions that ought to be followed in your case.

3. USE OF THE PORTAL: www.galiciaincoming.com provides access to various information, services, programs or data (henceforth, “the content”) on the internet belonging to VIAJES VILORIA, S.A., to which the user may have access granted. THE USER undertakes the responsibility of using said portal. Said responsibility extends to the register that may be necessary to access some specific services or contents.

In said register, the USER will be responsible of providing truthful and valid information. As a consequence of this register, the USER may be granted a password of which he will be responsible, committing himself to a confidential and fair use of said given password. The USER commits to an adequate use of the contents and services that VIAJES VILORIA, S.A., offers through its webpage, compromising to not using them to illegal activities, contrary to public order, national defense or public health.

In any case, VIAJES VILORIA, S.A. holds the right to unilaterally modify, in any moment and without previous warning, the structure and design of the webpage: modifying or eliminating services or contents such as the access conditions and/or the use of the website.

In the same way, VIAJES VILORIA, S.A. holds the right to modify in any moment these present terms of use, and any other terms contained in the website www.galiciaincoming.com

4. PERSONAL DATA PROTECTION

Carrying out the established parameters in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights, we communicate the user that the personal data that he voluntarily provides, to any of our information gathering sources, will be incorporated to the automatized data Treatment Activities of personal nature property of VIAJES VILORIA, S.A., with the goal of being able to provide our services, and also to keep the user informed about matters related to the company’s activities and its services. The fields marked with “*” are mandatory, therefore not filling them in will prevent the USER from enjoying some of the services and information provided in the web. The data in said fields will be treated confidentially as well.

VIAJES VILORIA, S.A. follows completely the present legislation in matter of data protection of personal nature and the confidentiality compromises characteristic of this activity.

VIAJES VILORIA, S.A. has adopted the necessary technical measures to maintain the required security levels, according to the nature of the personal dated treated and the treatment circumstances, with the objective of avoiding, as much as possible and always according to the status of the techniques, its alteration, loss, treatment or unauthorised access. In order to carry out the before mentioned management, it may be needed to send the data to the organisms responsible for said treatment, associated companies and public administration (which may also verify the truthfulness of the data).

In the event that the USER provides personal data that refers to physical people other than himself, the USER must, before including them, inform of the content of this clause, according to what is established in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights.

VIAJES VILORIA, S.A. as responsible of the Treatment Activities, guarantees the exercise of the rights of access, rectification, suppression, limitation, opposition and portability of the provided data, as disposed in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights, the USER may also exert those rights at any moment, by sending a written document to the business address, adding a copy of his ID or Passport.

VIAJES VILORIA, S.A. guarantees that all commercial communication that it sends to its clients obeys the present regulations.

Because of that, following the Law 34/2002 of services of society and information and electronic trade and the Law 9/2014 of general telecom, the user is informed that VIAJES VILORIA, S.A., may send by electronic means information about products and services of interest to which you present your consent.

You may at any moment revoke this authorization in this email address info@galiciaincoming.com

5. COOKIES USE: The user is now warned that this website employs cookies. Cookies are small text files that are installed in the browser of the USER’s computer in order to register its activity, sending an anonymous identification that is stored in that computer, with the objective of allowing easier browsing, by, for example, providing access to the USERS that have previously registered and the access to areas, services, promotions or contests that are exclusive to them without having to register every time they try to get in. Cookies can also be used to measure audience, traffic and browsing parameters, session duration, and/or controlling the progress and amount of visits. VIAJES VILORIA, S.A. will try to establish adequate mechanisms at all times to obtain the USER’s consent to install the cookies that may need installing. Despite this, law must be taken into account, and according to it, it shall be understood that (I) the USER has given his consent if he modifies the configuration of the browser in a way that it disables the restrictions that prevent the use of cookies and (II) said consent won’t be necessary for the installation of those cookies that are strictly necessary for providing services that are expressly requested by the USER (by previously registering).

It may occur that some cookies used in this web site are not directly related to VIAJES VILORIA, S.A. This is because some pages of the website have inserted content from third-party websites (such as a YouTube video).

Because the aforementioned content comes from another website, VIAJES VILORIA, S.A. doesn’t control the configuration of said cookies. If you want to change your cookie configuration settings, you will have to check with those third party websites to obtain such information.

6. INTELECTUAL AND INDUSTRIAL PROPERTY: VIAJES VILORIA, S.A. by itself or as assignee, is owner of all the rights over industrial and intellectual properties of his webpage, and also the elements contained in it (such as, but not limited to, images, sound, video, software or texts; brands or brand logos, colour combinations, structure and design), strictly prohibiting its reproduction, distribution and public communication, including the category of disposing the totality or part of the content and by any technical means, without the authorization of VIAJES VILORIA, S.A.

The USER commits to respect the rights of Intellectual and Industrial Property of VIAJES VILORIA, S.A.. The USER must restrain from suppressing, changing, eluding or manipulating any protection device or security system that may be installed in the website.

7. EXCLUSION OF GUARANTY AND LIABILITY: VIAJES VILORIA, S.A. will not be responsible, in any case, of the costs and damages of any nature that may cause, such as, but not limited to: errors or omission of contents, lack of availability of the website or transmission or viruses or malware, despite having adopted the necessary technological means to avoid such.

Deficits of service in communication networks, problems resulting of malfunctioning or use of non optimized versions of any browser, possible security errors that could occur or any damage that those deal to the USER’s computer systems, or to the files or documents stored in it, as a consequence of the presence of a virus or malware in the USER’s computer used for the connection to the contents and services of the website, telephone line failures, interferences, omission or disconnections in the operative functioning of the electronic systems motivated by causes external to VIAJES VILORIA, S.A.; of the knowledge that any unauthorized third party may possess about the type, conditions, characteristics and access circumstances or use that the USERS may employ of the website and of its information and services. Of the negligent, illegitimate or illegal, fraudulent, contrary to the present General Terms, to good faith, to the general accepted uses or public order, of the website, its services or contents, on behalf of the USERS.

8. MODIFICATIONS: VIAJES VILORIA, S.A. holds the right to perform, without prior notice, any modifications that it may consider convenient in the website, being able to change, suppress or add either contents or services (or both) that are being given through it, or change the way those appear presented or localized in its portal.

9. LINKS: In the event that in www.galiciaincoming.com links or hyperlinks were displayed directing to other internet sites, VIAJES VILORIA, S.A. won’t exert any kind of control over said external sites or its contents. VIAJES VILORIA, S.A. won’t, under any circumstance, assume responsibility of any kind over the contents of any link belonging to an external site, and neither will it guarantee the technical availability, quality, reliability, accuracy, range, truthfulness, validity and constitutionality of any material or information contained in any of said hyperlinks or other internet sites. In the same way, the presence of these external connections won’t imply any kind of association, fusion or participation with the linked entities.

10. RIGHT OF EXCLUSION: VIAJES VILORIA, S.A. holds the right to block the access of a USER if any hint of fraudulent use of the provided services appears, without the need of prior notification, by own or external motives, to the USERS that don’t follow the present Terms of Use.

11. GENERALITIES: VIAJES VILORIA, S.A. will pursue the unfulfilling of the present Terms of Use as well as any wrongful use of its portal by exerting all the criminal and civil measures that rightfully corresponds to it by right.

12. MODIFICATION OF THE PRESENT TERMS AND DURATION: VIAJES VILORIA, S.A. can and may modify at any moment the hereby shown and determined conditions, publicly showing them in the same way they are shown here. The validity of the cited conditions will remain accordingly to its exposition and will be valid until others that will be made public too modify them.

13. APLICABLE LEGISLATION AND JURISDICTION: The relationship between VIAJES VILORIA, S.A. and the USER will be regulated by current Spanish legislation and any controversy will be taken to the Courts and Tribunals of Santiago de Compostela.

PRIVACY POLICIES

1. IDENTIFICATION DATA: Carrying out the informative duty of Article 10 of the Law 34/2002, July 11th, of Servicios de la Sociedad de la Información y del Comercio Electrónico (Law 34/2002 of services of the society of information and electronic market), we show the following data: the company www.galiciaincoming.com is VIAJES VILORIA, S.A. with CIF (Tax ID Number) A 15.021.074 and business address in Senra 28, 15.702, Santiago de Compostela (A Coruña) with contact e-mail: info@galiciaincoming.com   

2. USERS: The Access and/or use of this webpage of VIAJES VILORIA, S.A., attributes the condition of USER, that accepts, from said access and/or use, the General Terms of Use here shown. Said conditions will be applied separately from the General Contractual Conditions that ought to be followed in your case.

3. PERSONAL DATA PROTECTION

PRIVACY POLICIES (II)

+ Data protection information

Carrying out the established parameters in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights, we communicate the user that the personal data that he voluntarily provides, to any of our information gathering sources, will be incorporated to the automatized data Treatment Activities of personal nature property of VIAJES VILORIA, S.A., with the goal of being able to provide our services, and also to keep the user informed about matters related to the company’s activities and its services. The fields marked with “*” are mandatory, therefore not filling them in will prevent the USER from enjoying some of the services and information provided in the web. The data in said fields will be treated confidentially as well.

VIAJES VILORIA, S.A. follows completely the present legislation in matter of data protection of personal nature and the confidentiality compromises characteristic of this activity.

VIAJES VILORIA, S.A. has adopted the necessary technical measures to maintain the required security levels, according to the nature of the personal dated treated and the treatment circumstances, with the objective of avoiding, as much as possible and always according to the status of the techniques, its alteration, loss, treatment or unauthorized access. In order to carry out the before mentioned management, it may be needed to send the data to the organisms responsible for said treatment, associated companies and public administration (which may also verify the truthfulness of the data).

In the event that the USER provides personal data that refers to physical people other than himself, the USER must, before including them, inform of the content of this clause, according to what is established in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights.

VIAJES VILORIA, S.A. as responsible of the Treatment Activities, guarantees the exercise of the rights of access, rectification, suppression, limitation, opposition and portability of the provided data, as disposed in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights, the USER may also exert those rights at any moment, by sending a written document to the business address, adding a copy of his ID or Passport.

VIAJES VILORIA, S.A. guarantees that all commercial communication that it sends to its clients obeys the present regulations.

Because of that, following the Law 34/2002 of services of society and information and electronic market and the Law 9/2014 of general telecom, the user is informed that VIAJES VILORIA, S.A., may send by electronic means information about products and services of interest to which you present your consent.

You may at any moment revoke this authorization in this email address info@galiciaincoming.com

Condiciones viaje combinado